How to hide some incident tickets from global or any search?

[Community Alums]

We have some security Incidents classified by category. These Incidents must be searchable only for user with "security_incidents" role. I was able to control these from the Incident List view. But I do not know how to hide them from the search on top right. Has anyone done this?

[Sam Ogden · Accepted solution]

Hi Rajinis, ACLs are honoured in the global search function in the top right, so if you configure a read ACL on the table that when category is for security incident user requires the security_incident role? Thanks Sam

[Community Alums]

I had to include one more condition to my ACL and that resolved. thankyou.

[trdaniels]

Hi, what was your final condition?

[Community Alums]

Create a new READ ACL and do this