How to link RITM to incident

[akshaybhardwaj]

Hi All,

When creating a request using Create Request ui action, can we make Incident child to requested item and not to request.

Thanks in Advance,

Akshay Bhardwaj

[Vikas-Malhotra]

Hi Akshay,

You can add the related list of incident on the RITM form. You can see the related incident there.

Let me know if you want help adding the related list on the form.

Thanks and Regards,

Vikas Malhotra

[akshaybhardwaj]

Hi Vikas,

Thanks for the reply but can we see the same incident number on the requested item table which i have created through create request ui action.

Thanks & Regards,

Akshay Bhardwaj

[Vikas-Malhotra]

Hi Akshay,

Yes you can see that in the incidents on the requested item table which you create through create request ui action. You just have to add the incident to the related list.

Thanks and Regards,

Vikas Malhotra

[akshaybhardwaj]

Hi Vikas,

Create request UI action create request as a child and not the requested_item if this is possible can you please tell me which related list to be added.

Thanks & Regards,

Akshay Bhardwaj