- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2016 07:06 AM
Hello all,
1)How to remove or hide author, last modified(Date) from the Knowledge Articles which are populate based on the description?
2)How to limit the size of knowledge article Box which means we can see only 3-4 Knowledge article,
It should be based on Highest hits and Recent view of 3-4 article Only.
Please tell me solution
Thanks..
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2016 08:31 AM
It somewhat depends on which version of SN you are using but if you are on Fuji or Geneva, there is a Properties page which allows you to set how many articles you want to see in the list, I believe the default is 5 so you can adjust it to 3 or 4. There are also checkbox properties you can use to determine if you wish to show the Author and the Last Modified date - if you don't wish to show either, uncheck both boxes.
Hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2016 08:31 AM
It somewhat depends on which version of SN you are using but if you are on Fuji or Geneva, there is a Properties page which allows you to set how many articles you want to see in the list, I believe the default is 5 so you can adjust it to 3 or 4. There are also checkbox properties you can use to determine if you wish to show the Author and the Last Modified date - if you don't wish to show either, uncheck both boxes.
Hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2016 11:23 AM
I too would like to remove the Author from the Knowledge articles. I see a 'Remove Author from Knowledge search' in properties, but I do not see a way in which to remove their name and picture from the actual article. Our users do not like this and in fact it keeps some people from creating KB's. I am on Knowledge v3 in Geneva.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-24-2016 11:52 PM
Thanks Chandra..