How to make a Record Form read only in ServiceNow Zurich UI Builder

[KimberlyR830277]

Hello everyone,

I am working in UI Builder on the Zurich version and I need some help.

I added a Record Form component to display some fields as a summary section above a related list. The goal is for users to only view these fields in read only mode, while creating or editing records through the related list button.

However, I could not find a native "Read only" or "Form mode" option in the Record Form component configuration.

What is the best practice in Zurich Workspace/UI Builder to make a Record Form read only?

Should I use UI Policies, custom views, Field components instead of Record Form, or another approach?

Any recommendations or examples would be greatly appreciated.

Thank you!

[yashkamde]

Hello @KimberlyR830277 ,

Not sure ! but you can look for ootb preset set Read-only events :

If my response helped mark as helpful and accept the solution.

[Tanushree Maiti]

Hi @KimberlyR830277 

Check the instructions from Here:

Make a field read only in UI Builder?