How to remove the delete button from the incident form?

lisawhimperley
Tera Expert

How to remove the delete button from the incident form?

Please provide step by step instructions if possible. 

 

Thanks, 

Lisa

10 REPLIES 10

Rahul Jain11
Kilo Guru

Update delete ACL on the incident table:

- Go to access controls

- find the delete type ACL on the incident table

- select the advance check box

- enter answer=false in the script section

- un-check the Admn override checkbox, if not want to allow even admins to see it

 

Thanks

Hi, 

Thanks for your update, I am struggling to find the ACL. Do you know what it is called please?

 

Thanks, 

Lisa

Hi, follow the step as attached docs.

 

Thank you

Not applicable

Hi Lisa,

Following are the steps to remove the "Delete" button from Incident form :

1. Right click on the Delete button at the bottom of the incident form.

2. Edit UI Action.

3. Uncheck the Active and the Form Button checkbox.

Above steps will disable?Remove the Delete button .

 

Thank You.

Mark If Correct/Helpful