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04-12-2024 06:19 AM
Hi Guys,
I have updated the system property for sn_km_portal.glide.knowman.serviceportal.enable_redirect to true as per
https://www.youtube.com/watch?v=m9ZwsEw4NlE&t=1s
Whenever I open an article, there is a ServiceNow logo showing, how do I get rid of it?
Thank you!
Solved! Go to Solution.

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04-12-2024 06:55 AM
Hi there,
You can open the Branding Editor:
https://your-instance.service-now.com/sp_config?id=branding_editor
Select the correct portal on the top left.
Make sure you are in the correct scope.
And replace the logo 🙂
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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04-12-2024 06:44 AM
Hi @JLeong That is a portal logo, You can go to your portal and there you will see field called "Logo", just remove it or change it based on your need.
Note: If you will remove the logo it will disappear from the portal. for specific page you can not dynamically change the header logo.
Thanks,
Harsh

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04-12-2024 06:55 AM
Hi there,
You can open the Branding Editor:
https://your-instance.service-now.com/sp_config?id=branding_editor
Select the correct portal on the top left.
Make sure you are in the correct scope.
And replace the logo 🙂
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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04-12-2024 08:11 AM
Thank you guys!
It worked!