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How to replace OOB Take Survey Widget to custom Widget?

MrBun256
Tera Contributor

I am creating a custom survey widget where users will give feedback about the customer service we provided. Users are sent an email with a link to the survey once conditions are met.

How would I replace the OOB Take Survey widget to the custom widget I created? I looked under the specific Email Notification and cannot find where I can replace the widget.

find_real_file.png

1 ACCEPTED SOLUTION

Mike Patel
Tera Sage

Make sure to change the app to Service Portal Surveys

Go to portal page (sp_page.list) and search for page id called take_survey or public_survey and replace widget there.

click on instance next to Take Survey

change the widget with your custom widget

find_real_file.png

find_real_file.png

View solution in original post

1 REPLY 1

Mike Patel
Tera Sage

Make sure to change the app to Service Portal Surveys

Go to portal page (sp_page.list) and search for page id called take_survey or public_survey and replace widget there.

click on instance next to Take Survey

change the widget with your custom widget

find_real_file.png

find_real_file.png