Hi all,
I am trying to use flow designer and retrieve the Collaboration Chat Members that are part of a Collaboration Chat (an entry in the sys_cs_collab_chat table) also known as a Sidebar conversation when you involve another agent/individual to view a case raised by a customer.
My Flow Designer's trigger is the creation of one Collaboration Chat record, indicating the start of a sidebar conversation. The only way of accessing a single member from the Flow's data pill is if they sent a message on the conversation, but I want to retrieve all the members whether they sent a message or not.
I want to add all their user ID's to a list in Flow Designer as part of an Action but seem unable to at the moment. Would appreciate any leads on how to proceed!
Thanks,
Mateo
