How to set dynamic recipient to the email notification using email scripts

Yash38 · ‎02-03-2023

Here is the code I'm using to set the recipient of an email notification as the variable on catalog task form using email script:

This log: gs.log('asset received3' +Useremail); is giving the correct value but still the notification is not being sent to this user instead it is getting sent to the request_for variable which i have selected in who will receive tab on notification page.

var taskGR = new GlideRecord('sc_task');
taskGR.get(current.sys_id);

var recipient = current.variables.asset_assigned_to_user;
gs.log('asset received' +recipient);
var userGR = new GlideRecord('sys_user');
userGR.get(recipient);
//current.variables.recipient = userGR.getValue('email');

var Useremail = userGR.getValue('email');
gs.log('asset received3' +Useremail);

email.setReplyTo(Useremail);

What could possibly go wrong here.

Thank in advance

Regards,

BharathChintala · ‎02-03-2023

@Yash38 use this in last line

email.addAddress("to", userGR.email,userGR.name);

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Bharath Chintala

Yash38 · ‎02-08-2023

Hi @BharathChintala ,

It's not working.

logs are giving me the email id of the desired user but somehow email is not being sent.

BharathChintala · ‎02-08-2023

@Yash38 Can you send screenshots of notification and script

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala

BharathChintala · ‎02-08-2023

@Yash38 Did you call email script in body only write

${mail_script:ScriptName}
in above format

If my inputs have helped with your question, please mark my answer as accepted solution, and give a thumb up.
Bharath Chintala