How to show RITM Approvals on Service portal

sk59
Tera Expert

We would like to show whom the approval is currently Pending for an RITM on Service Portal similar to ITIL view as below.

please suggest how this can be shown on Service portal as well.

find_real_file.png

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

where you want to show this?

Ticket page where RITM details are present

Can you share screenshot?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Somewhere on the RITM details page

find_real_file.png

Hi,

so that's ticket page

check these links

How to show workflow stage in ticket widget RITM Service Portal?

Workflow stage tracker in Service Portal lists

Show Requested item stages Service portal

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thanks for providing the links.

I see it is showing stages will it also show the approver names also because i need to show the approver names also.