How to show sc_req_item state options

[Tadz]

Hi, in the Requested Item (sc_req_item) table. There are 6 built in state choices which are:

But when I right click -> Configure Dictionary. I can see more choices but is not shown in the state screenshot above.

Here are the list of choices for the state:

Is it possible to show this choices in the State in the first screenshot above?

• As I can see the Inactive Column for all the fields is set to false and there is no Active column in the personalize list gear.
• Also Is it best practice to add new choices for customization, since it can affect all sc_req_item request globally, and I want it to only affect a specific Request for a Catalog Item.

Thanks and Best Regards!

Tadz

[Kushagra Mehrot · Accepted solution]

The reason you are seeing these many choices is because its a task table field.

If you add 'Table' field on the choice lists. you will come to know that for different table there are different choices added. See below.

If you want to add new choices, Just right click on the field and click' configure choices'.

[Tadz]

Thanks Kushagra,

Additional question though, is it best practice to add choices for sc_req_item table?

Thanks,

Tadz

[Kushagra Mehrot]

Hello Cris,

If required by business you can add new choices( done the same thing, as my client asked for it). But try not to play/change anything on the out of the box 'state choices' or their 'values'.

Thanks,

Kushagra