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Non Admin account and Admin account

Good Afternoon ServiceNow colleagues. I have been using one account (admin role) for all ServiceNOW activities and have been tasked to find a way to have two accounts for myself and my team (one itil account and one admin account). However, we are no...

Powershell script failing on Production

Hello ALL,  I am working on one automation that we placed poweshell script on MID server and calling from catalog and build using flow designer . I had completed on dev instance and got the correct output and then moved to Prod. Now Prod , automation...

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ack by Tera Contributor
  • 408 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to register a specific CI in SOW

Thank you for your help. I am currently learning about CMDB and Service Operations Workspace (SOW). In SOW > List > Default Lists > CMDB, categories such as Applications, Servers, and Devices are displayed.For example, when I open [Devices], CIs with...

nagaryu by Tera Contributor
  • 1572 Views
  • 13 replies
  • 3 helpfuls

Users can't access Database view reports

Hi there, I have  created a new Database view(u_demand_metric). From this I have created a Report. As I'm an admin I'm able to see it get control on the filters. But my colleague who is also have an admin role can see it in read only mode but can't f...

Harish74 by Tera Expert
  • 2266 Views
  • 4 replies
  • 1 helpfuls