How to update a Jira Issue with the Jira Spoke in Integration Hub (Orlando version)

[shivanki1]

We are using the Jira Spoke in Orlando version.

Trying to figure out how to update specific fields on a Jira Issue with the "Update Issue" action.

I see "Add Labels" and "Remove Labels" and "Additional Fields"... but does anyone have any examples of how to do that? 

Regards,

Shivanki Jain

[Ankur Bawiskar]

Hi,

Since this spoke is not available freely I cannot test this on my PDI.

you need to explore more on this by checking docs etc

Regards
Ankur

[Ankur Bawiskar]

@shivanki 

Thank you for marking my response as helpful.

If my response helped you please mark it correct to close the question so that it benefits future readers as well.

Regards
Ankur

[MB12]

Hi Shivanki,

I had trouble with this as well. The following KB helped:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818189

Thanks,

[Santosh Kumar8]

Hi @MB if given solution in KB had worked for you? we are trying to implement this as suggested in KB but getting this error

Any idea where it is going worng? we have valid connection and able to update when provide hardcoded issue id

Error: Unexpected token in object literal,Detail: Unexpected token in object literal

[Shrutika Surwad]

hey @santosh kumar,

I faced same issue. you can follow the same link & modify your flow 

https://community.servicenow.com/community?id=community_question&sys_id=aba4cac61b483850a59033f2cd4b...

Thanks,

Shrutika