We had a duplicate account created by mistake, and while merging the accounts, I found a record on the Responders table (sys_rw_action) I couldn't figure out the purpose of this table based on the records and data available, and I also couldn't find...
Currently we are still using Kingston, but will upgrade to New York pretty soon.At the moment we are facing the issue that there is no immediately plaback of embedded video files when started. Instead the video seems to be downloaded in the backgroun...
I have one requirement where user can select timezone and date/time for blackout , once RITM is approved we are creating schedule and entry . But the issue here is start date and end date store in value in GMT which is from current user's time...
Good Morning, I'm trying to create a business rule that checks for attachments on the sc_req_item table. The objective is to prevent Insert if no attachment is found Of one specific Item on the sec_req_item table. Is it possible to get this done?...
I downloaded MID server installation file and tried to execute the instraller but when I enter my instance link, username and password (for which i have surely given mid_server role) I am unable to connect to instance.. in command prompt it says I/...
A big number of records are being written to tables all at one time (which needs to take place) and the following error comes up: "Rejecting request [request number] because too many prior requests of the same kind are already waiting to run". For t...
Hi everyone! I have found that when using Search Sources in portal (on tasks and knowledge base) and text search in platform that several fields are included in the search, e.g Assigned to etc. The consequense of this is that you can search for a nam...
I have a request to create a CI CLASS for SSL Certificates. I am told we will have "a ton" of them. Different types, covering different Servers and applications. My thought is to of course ensure we gather the default CI Attributes such as CI Name...
We have a requirement to display Daily Task dashboard in our SharePoint site . Could some one explain how to do this and let me know if there is any security issue in doing so ? Enabled SharePoint to accept pages from ServiceNow .
Hi All, Can we trigger python script from flow designer?? If yes, how can we do the same. Regards, Aswathy
Hi SNOW Community, I am editing the sc_cat_item widget (OOB) to replace the REQ number for the RITM reference, but it looks like when trying to send the req item to the server and return the ritm reference by using c.server.get() is not working: When...
Hi, I need to import XML data/customization from a instance to another. I am able to fetch details in an XML attachment using data sources but need to import XML using a script instead of manual Import XML button. Please help with the solution or any...
Currently we have overridden the default glide.ui.session_timeout, sys_properties value to be many hours instead of the default 30 minutes. We will soon be bringing on many more fulfillers to our environments, some of them will be given access to se...
I am looking for a way to click the menu item and when the item redirects the user to a new page, the menu item clicked will be highlighted or be shown as a different color to show the user which tab they are on. I have tried the highlight and hover ...
In the Custom URL documentation it states: Your ServiceNow instance must be on a dedicated VIP. Contact ServiceNow Technical Support for any issues. I want to check if my instance is a dedicated VIP. But I cannot find in the HI portal where to ask th...
