How to upload Attachments using upload button on service portal

[shubhangigh]

I need to select an attachment once I click on upload button. Using ATF how to do it can any one please help.

[Kieran Anson]

Hi,

There is a step called 'Add Attachments to Form (SP)' that allows you to do this assuming you're on a catalog form

[Sardash]

@shubhangigh  - 

To upload attachments in a Service Portal via ATF, use the Add attachment to the form(SP) test step instead of trying to interact with the upload button directly. Please find below screenshot for reference

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[shubhangigh]

Hi Sardash,

Thank you for your Response, But on our portal page we have mandatory Upload button and we have to upload attachment using that button only, so this Add attachment to the form(SP) is not working.