HRSD - Activity field mapping - HR Case only?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi everyone,
I’m currently working on a Parental Leave of Absence journey on the sn_hr_core_case_total_rewards table.
In the lifecycle event, one of the activity sets triggers another HR Service, which also creates a record on the Total Rewards table.
When I try to configure Activity Field Mapping, I only get the option to map fields to the HR Case table (sn_hr_core_case). Unfortunately, this table doesn’t include the first_day_of_leave field, which is available on the Total Rewards table.
As shown in the screenshot, the mapping is locked to the HR Case table, and I can’t map directly to the fields on the Total Rewards record.
A possible workaround would be to create a duplicate field on the HR Case table and map it there — but I’d really prefer to solve this OOTB without custom fields if possible.
Has anyone else run into this limitation, and do you know of a better approach?
Thanks in advance!