I'm receiving the message: Flow activated successfully. Service Catalog records are part of Global scope. As a result they won't be part of Flow Update Set, nor Source Control/Application Repository transfer.

Herb2
Tera Expert

I have a Flow Designer Flow in the global scope, i have several subflows within the flow also in the global scope. When i try to Activate this flow i receive the notification:

`Flow activated successfully. Service Catalog records are part of Global scope. As a result they won't be part of Flow Update Set, nor Source Control/Application Repository transfer.`

The flow saves succesfully, but it stays in the Draft rather than Published state.

11 REPLIES 11

As I have stated earlier in this thread, it's not an error message, it's an informational message.

What is your issue?

It would not allow the flows to work and they wouldn't attach to the ticket. They had worked previously.  We ended up having to log a ticket.  We were give kb article  KB0687119.  I'm not sure what was our analyst did to fix it.  But he got it working.

Rohit N
Tera Expert

Dear @Herb2 ,

 

I was also facing the similar issue. I was unable to activate and assign flow to catalog item. I found issue with "Send Email" action in flow where I copied some content from other flow. After fixing those Data Pill references in the content, flow activated successfully. It is nothing to do with INFO notification.

 

Kindly refer below knowledge article related to this issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862393

saran4
Kilo Guru

Nothing to panic it is just letting us know service catalog records means request items won't be part of our update set.

You will be surely part of your update set. I encountered the same situation when i moved my update sets from dev to prod. Everything was there so nothing to panic. 

Matthew Knight
Tera Guru

I was having the same issue, I had created a new Catalog Item in a Global Update Set, then created a Flow within Flow Designer in the same update set.

When trying to Activate the Flow I got the same informational message. This was annoying as I couldn't Publish the flow to add it to the Catalog Item. 

After some trial and error I resolved this by going through each action, removing any Data Pills, immediately adding them back on from the Data Pill selector from the right hand side. 

After going through each one I could then select Save > Activate. The informational message still appeared but the Flow would publish. 

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