I want to disable the portal (suffix name: esc).

Mi4 · ‎03-23-2020

Hi,

I want to disable the portal suffix (esc) provided by OOB.

But no active items found.

Do I have to delete the record? Is there any other way?

Regards,

Harsh Vardhan · ‎03-23-2020

users can still open bookmarks etc etc

another way would be ,here you can change the page id which has been used on the portal eg: for index page, add prefix index_nolonger .

According to me , deleting is not a solution because its OOTB portal.

@Mi: would it be possible if you can add possible scenario here ? can you try and let me know if its not fulfilling your need.

If my answer helped you, kindly mark it as correct .

View solution in original post

Mark Roethof · ‎03-23-2020

Yes indeed, you could still access such a portal. Only solution is to delete the Service Portal record [sp_portal].

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Mi4 · ‎03-23-2020

hi, Thank you for confirm. I understood it. Regards,

NICK145 · ‎03-28-2020

Hi Mi,

That was a suggestion, you can rename it as discardedesc or oobescportal. I usually don't go ahead with deleting the portal that comes in stock with ServiceNOW.

Regards,
Nitish

Mi4 · ‎03-30-2020

Hi, Nick

Thank you for reply.

I understood it.

I'll try it.

Regards,

Mark Roethof · ‎03-23-2020

Hi there,

There is no possibility to disable (out-of-the-box) portals. Only way: DELETE.

(we also verified this a while a go with HI)

If my answer helped you in any way, please then mark it as helpful.