If Risk is High then send additional approval to a group

Shweta91
Tera Contributor

How to add additional approval group in change request if calculated risk set to high in access state.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @Shweta91 ,

 

You can configure Approval change policy.

RunjayPatel_0-1732033051599.png

 

RunjayPatel_1-1732033225713.png

 

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

1 REPLY 1

Runjay Patel
Giga Sage

Hi @Shweta91 ,

 

You can configure Approval change policy.

RunjayPatel_0-1732033051599.png

 

RunjayPatel_1-1732033225713.png

 

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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