Images as attachment - shrink in size before attaching

[Priyanka Gupta]

Hi Community,

Has anyone tried to compress images before attaching them to an Incident?

I have a scenario where users can attach images to an Incident. Each Incident is capped to a maximum of 10MB attachments, however, each attachment( since its an image most likely clicked by a new age mobile phone) is <=5Mb which leaves users with a maximum of 2-3 images that can be attached.

I want to be able to compress these images via plugin or code before attaching them to an Incident.

Any insights would be helpful.

-Priyanka

[Ankur Bawiskar]

Hi Priyanka,

browser level compression is not good idea

may be what you can try is using some 3rd party API for image compression and then attach it again; but not sure on this part

if max attachment size is 10MB in system property; single attachment file cannot exceed 10MB but user can add more than 1 attachment of size 9MB, 8MB etc

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur