How can you freeze a Report's list header on a Dashboard
How can you make a Report's list header stationary on Dashboard widget ? Is there a Widget level setting that we can tweak to freeze the list header? We are on Orlando version.
Forum Posts
How to reply the email which is generated by ServiceNow within ATF
If Analyst changes a ticket status to Pending then one email triggers to End user and when that end user replies from the outlook to the same email then that reply gets updated in the ServiceNow ticket Same thing I want to do within ATF , as a End u...
Resolved! How do I add the GlideFlow library as a dependency to the portal
There is a knowledge article, KB0819725 - that states the GlideFlow library needs to be added as a Widget JS dependency, However, the article goes no further and I need additional direction as how to accomplish this.
Cannot Install Plugins - "You must be part of global domain to install or update application packages."
I can no longer install plugins. I now receive this error: " You must be part of global domain to install or update application packages." There is now a "Default" domain and my user is the only member. The OOB admin account still has access to plugi...
Date field default value does not translate in French
Hi everyone,We have multiple forms on our service portal that are using the OOB Date field. Because we are located in Montreal, all of our forms are developed and translated in French. By default, the date field returns an example text by default of ...
How to check status of Background Scripts
Hi,I am trying a Background Script to delete "Next hop Routing rule" CIs from CMDB using the following script. It has ran for quite a large time as it needs to delete nearly 400 million Cis. However after 2 days when I re checked only 200 Million CIs...
Trying to pull the last 30 days Changes created on a Configuration Item
Hi,I am trying to create the report for the last 30 changes created on a Configuration Item. I tried below two options but not able to get the desired output. Help me with the correct query the below query is fine on the GUI Console of the Service No...
Can we have a catalog item field where we can enter multiple email addresses manually without reference
Hello All, Can we have a catalog item field where we can enter multiple email addresses manually without reference / like in attachment. if yes, what variable type should it be ? please reply asap. Thanks in advance.
How to link "Use external login" on /sp login page to /csm?
How to link "Use external login" on /sp login page to /csm? Currently "Use external login" points to completely empty space. I thought this may be controlled by the login widget, but I do not see anything in the code about external link destination. ...
Related List Conditions in Reports - Where are the options for the dropdown configured per table?
Hi all, This one has been bugging me for quite a while, I'd be very grateful if anyone can help.In reports, we have the option to apply some logic to related records (see screenshot). This works just fine and I know how to use this for the related li...
Resolved! How to change the header image?
I want to change the image to another one but not sure how?. I am new to the portal.
Requesting a store application from an instance - login issues
Hi,I'm trying to install a store application on a customer's instance. I can't seem to request the app in the store directly, that just activates the store application for my companies' instances, not for our customers. I've tried following the docs ...
Resolved! How to send the reminder notification survey to the users who have not taken the survey.
How to send the reminder notification survey to the users who have not taken the survey? @asifnoor
Resolved! Error in Integration Error Code: <soap:faultstring>0x00d30003:No policy defined</soap:faultstring>
Hi Experts, We have to integrate ServiceNow SaaS(Tokyo) with Servicenow On-Prem(fuji) for incident creation.it is an SOAP outbound call from Tokyo to Fuji, while testing I am getting error:<soap:faultstring>0x00d30003:No policy defined</soap:faultstr...
Record Producer on Request Management tables is not supported - this error showed up on sc_request extended table. Is this not allowed?
Hey all, I was trying to create a record producer on an extended table of sc_request. I ran into this error: "Record Producer on Request Management tables is not supported" But, then it got created anyways and seems to be working just fine. I wanted ...
