SP: Correct stop impersonate url?
Hi folks, Is there any correct link to "Stop" impersonate ?Something like this is not working : https://www.service-now.com/api/now/ui/impersonate/UID Any Advice? Thanks Marek
Forum Posts
Ending impersonations via Service Portal
Hi AllI just want to share a little feature I made.We have enabled the automatic redirect of users without roles to the Service Portal - Redirect to Service Portal after login This however has a conquence when impersonating an end user - you will not...
Resolved! Multiple RITM from 1 REQ depending on checkboxes
Hi Guys. I really need your help here. I have 4 checkboxes. Each check have different approver. If 2 or more checkbox are selected then 2 or more RITM needs to be created and goes to respective approver. Once approved it will create individual TASK...
Resolved! Delete all records from all tables in an application
Hello Occasionally, I would like to delete all records in all tables of my application. My current approach: I am aware about the KB article Mass-Deletion and Excess Data Management Recommendations. However it provides me only with an option to delet...
Resolved! what is "glide.ui.can_search"?
Hi. I want to know what is "glide.ui.can_search" and how can I set this function. If someone knows, please let me tell. Thanks.
How to Setup MFA or OAUTH for API Endpoints when accessing through BROWSER?
Hello, Accessing any of API Endpoints prompt for "Basic Authentication" when accessed using a web browser. I understand that API endpoints are used during integration with 2 systems. But incase if user tries to access the URL, we would like setup log...
LDAP Error 49/52e occurring randomly for all users.
Hello, we are using LDAP to authenticate users via MS AD services. We have been receiving notices from many of our users regarding logging in. When I check their account they are locked out. This seems to be randomly occurring. The users are able to ...
How to give Start date and end date interactive filter
Hi, We have a requirement where we need to create a filter which should display start date and date end. based on that filter the resolved tickets between those dates should be shown. please find the below image for reference of filters.
How do you add a table to the global search?
I haven't had issues with this in the past but now that I'm trying to included a few Case Type tables that are extended from case, I can't get the global search to work at all for them. Step 1) I added applesauce as a unique string in my short descri...
Resolved! Service Portal page with configurable background image
Hi Community members, I have a simple requirement to have background image on a Service Portal page. But this background image should be configurable, means having a system property with attachment as the image to be used as background of Service Por...
Resolved! Issue with AI Search - People seeing knowledge articles in Search to which they don't have access.
Hi, We have implemented AI Search in our environment. When somebody searches for a Knowledge Article, they are able to see Knowledge Articles which they don't have access to. But when they open it, they are getting the error- "You many not have suf...
Printer Friendly Version PDF generation from server side script and attach to the record
We are having a request to auto-generate the pdf printer friendly version of the RITM then attach to the RITM. The process need to be automatically without any manual task from the user so we need to be able to generate the pdf printer friendly versi...
Can anyone please explain in detail how to Configure automatic CI reclassification in input payloads?
Can anyone please explain in detail how to Configure automatic CI reclassification in input payloads? I'm completely new to this and having a hard time to understand all the things written here https://docs.servicenow.com/bundle/quebec-servicenow-pla...
Resolved! ServiceNow Health scan vs Instance scan?
1. Whats the difference between ServiceNow Health scan vs Instance scan? 2. How to activate each of the above 3. Any cost associated with above two?
Resolved! NLU for a specific word triggering the wrong intent
We have a Software topic that specifically provides help for installing software. My colleague setup @software as a list with alternate values of key software we provide installation help for. This has been fine for a couple of months, but now we hav...