Images in email content not getting pasted in comments/work notes

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‎09-21-2020 01:22 AM
Hi,
Is there any solution to following issue - Some users are trying to past complete email which contains multiple images in work notes/comments fields. The email text gets pasted but if it has images in the content, it won't paste.
I tried to create new html type field but creating a new field on task table won't be a good practice. Anyone can help me achieve this in less efforts?
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‎02-05-2021 02:46 AM
Hope you are doing good.
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If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-12-2021 05:00 AM
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-22-2021 11:44 PM
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader