Resolved! Stop notifications from one group for one user
Hi all, Is it possible to stop notifications from being sent to a single user in a group, but retain all of the notifications from their other groups? Cheers, Brad
Forum Posts
Resolved! Filter function in service portal
We have a widget using data table displaying data in list format Service Portal. It's hard to use when there are lots of data in the table, so people have to go through pages and pages data to find the record they're looking for. Is there any widget ...
Load True/False data using Transform Maps
I have true/false fields on my excel file . After I loaded the data correctly, I run the transform map and the True/False fields are not being populated. I looked online for scripts to help with this problem and I tried a few scripts but nothing work...
Why is @mention feature not supported in Service Portal?
Hello all, I've been searching through documentations and community forums about how to use @mention in the ticket conversation widget(activity stream) inside Service Portal. Well, it looks like the feature is not currently supported. Some say i...
Coalesce Field Not Working
Community, has anyone had an issue where even though a field is set to coalesce on transform duplicate values of that record are still being created? I'm currently migrating some asset management data and the asset tag is the field I'm coalescing on....
What is mean current.isNew()
What is mean current.isNew()？ What is mean current.isNew() and current.isNewRecord()?
Resolved! where can i find this file - variable_summary_approval.xml which is used in approval_summarizer_sc_req_item macro
I want to hide some variable set in the Approval form view. The form uses approval_summarizer_sc_req_item macro and in this macro variable_summary_approval.xml is used to display the variables. I want to change this xml file. Where can i find this xm...
Encoding a single variable to UTF-8
Hi, I am trying to encode a single variable in the middle of a string that is part of an outbound HTTP Post request. The value field should accept a regular string and then encode the string to UTF-8 before sending out. Any ideas? I'm new to Service ...
How to hide widgets if users does not have access to it in Service Portal
Hi Team, I have a requirement to hide the widgets if logged in user does not have access to that widgets . Can anyone help me how to achieve this? Regards, Priya
How to add 3rd option in workflow Approval
Hello Everyone,any one could help me to add 3rd option on workflow approval.like in the below mentioned screen shot we are seeing that there are 2 options 1. is approve and another is reject but i want to add one 3rd option RegardsAmit Singh
Resolved! How does the Custom (Parse by script) work in data sources?
Hi,I am trying to utilize the "Custom (Parse by script)" format for data sources in ServiceNow. I am retrieving a JSON-file through FTP, that does not match the formats described in the Docs. I am able to fetch each line and parse it to an object us...
Resolved! Variable Editor not showing in custom table
Hi All, I have configured a Variable editor under System UI formatter and added on to the form. but i am not able to see the variable editor after submitting the record producer. Can you please help me how can i see on the form. Do i need to write a...
Encrypted Text field and Single Encryption Context
I'm evaluating encryption support using encryption contexts. The use case is a table with a single encryption context. I created a table extended from Task then created a field of type "Encrypted Text". As the documentation states, an Encrypted Fi...
Resolved! Need to provide dynamic initial values for OOB form widget
I have embedded OOB form widgets in my widget. HTML : <div ><button ng-click="c.onEditForm('widget-form',{'table': c.data.table,'sys_id': -1})" type="button" class="btn btn-success btn-md pull-right pad">Add your item</button></div> Client controlle...
LDAP Group members not importing into servicenow
Hi Guys, I have gone through all the scripts mentioned but I am still not able to import group members from AD/LDAP into servicenow Groups using those scripts (i.e OnAfter and OnStart scripts). Also I need to know what should be the variable that...
