Import standard Business rule

Jonathan CABY
Tera Contributor

Hi,

 

My customer needs to import a standard business rule that is missing in his instances. (No one knows how it disappeared)

 

Could you tell me the best way to import it so the instance sees it as it never disappeared ? (for instance : linked to a System upgrade, rather than an Update set)

 

Thank you

3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

A XML import form a fresh OOB instance should work. IT wont create a new version of the BR. 

PS, make sure you check the updates field form the instance you plan to import it from, if it was never touched it should show 0, or whatever was in the OOB version(it could be more than 0 also)

 

-Anurag

Hi Anurag,

 

I tried this, but this BR is tied with a KMF signature record. And I don't have rights to import it too.

 

The business rule is this one : /nav_to.do?uri=sys_script.do?sys_id=ac79b245c31b220035ae3f52c1d3ae77

KMF signature : /nav_to.do?uri=sn_kmf_record_signature.do?sys_id=09ba13a0435448f2b8ae19fa5bb6daf9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Jonathan CABY 

 

Is it missing only 1 environment or all? Better to take it from other environment that will keep the sysid similar.,

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