Importing excel which has 'Links Dirty?' as empty into ServiceNow
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2023 08:56 AM
Hi All,
I am trying to load data from a excel (.xlsx) file into a staging table. The excel is auto generated report.
Load Data section view
There is only one sheet in the excel. On clicking 'Submit' we get the below error.
Load Data error
Message : com.glide.db.impex.datasource.DataSourceException: Unable to load headers. Please verify that the specified sheet number is valid
Then I checked the properties of the excel. Under the 'Details' tab, the 'Links Dirty?' field doesn't have any value.
File property
So I saved the excel (no modification/update done what so ever), this updated the 'Links Dirty?' field value to 'No' and then tried to manually load the data, and the data load was successful.
Has anyone faced a similar issue before? Can you please share any solution for same.
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2023 01:50 PM
Hi, based in below post; Links dirty is an indication that your excel file has embedded OLE links to other data and that the file considers these links/data sources to be out of date. I suspect saving the file fixes this 'out of date' issue.
The correct fix would be to reformat your excel file so that it contained text data only and not links to other records.