Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Include link to record in notification via Flow Designer

Andrew Linenber
Kilo Expert

Hi all:

I am using the flow designer to create a flow that sends a weekly email if an incident has a due date set for that week.

I would like to include a link to the record in the email, but when I use ${URI} or ${URI_REF}, it just prints that as a string in the email.

Is there anyway to include a link to the record in the notification?

Any help is appreciated.

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Andrew,

 

I'm able to reproduce it but not sure if this is expected to work or not. As a workaround, you can follow the approach mentioned here.

https://community.servicenow.com/community?id=community_question&sys_id=e0c805e7dbfbd34067a72926ca96...

 

-Pradeep Sharma

View solution in original post

2 REPLIES 2

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Andrew,

 

I'm able to reproduce it but not sure if this is expected to work or not. As a workaround, you can follow the approach mentioned here.

https://community.servicenow.com/community?id=community_question&sys_id=e0c805e7dbfbd34067a72926ca96...

 

-Pradeep Sharma

SomaSekharSane
Tera Expert

You'll achieve this by Get Record URL 

- Soma Sekhar Sane