Include link to record in notification via Flow Designer

Andrew Linenber
Kilo Expert

Hi all:

I am using the flow designer to create a flow that sends a weekly email if an incident has a due date set for that week.

I would like to include a link to the record in the email, but when I use ${URI} or ${URI_REF}, it just prints that as a string in the email.

Is there anyway to include a link to the record in the notification?

Any help is appreciated.

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Andrew,

 

I'm able to reproduce it but not sure if this is expected to work or not. As a workaround, you can follow the approach mentioned here.

https://community.servicenow.com/community?id=community_question&sys_id=e0c805e7dbfbd34067a72926ca96...

 

-Pradeep Sharma

View solution in original post

2 REPLIES 2

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Andrew,

 

I'm able to reproduce it but not sure if this is expected to work or not. As a workaround, you can follow the approach mentioned here.

https://community.servicenow.com/community?id=community_question&sys_id=e0c805e7dbfbd34067a72926ca96...

 

-Pradeep Sharma

SomaSekharSane
Tera Expert

You'll achieve this by Get Record URL 

- Soma Sekhar Sane