Increase maximum number of tabs in Agent Workspace?

[Geza Horvath1]

Hello, In Agent Workspace, the maximum number of tabs is limited to 10 tabs (limited by a system property, only changeable by 'maint' role) Is the maximum number of tabs limited due to performance or system issues? Would having the max tabs increased have any sort of implications? Thanks for any answers in advance!

[Peter Bodelier]

Hi Geza,

The amount of tabs in Workspace has been decreased and limited to maint because of a problem we had at a client.

Using more tabs led to a significant performance impact where we sometimes had to wait for up to 30 seconds before a tab was opened, or any other action could be done.

[Appli]

Hi, correct, please check KB0814738 where performance related issues were reported due to the heavy use of tabs in Workspace app. I did not find a reference in the Release Note but believe this system property was introduced to prevent similar scenarios in the future.

Hope it helps

[Geza Horvath1]

Thanks for the answers, they're helpful

[ThirupathiB]

can I know if this is possible to increase the Tab limit in a workspace more that 10, apart from Performance issues is it possible to configure .If so how can I do it .Thanks sin advance .