IntegrationHub Inbound - is there a Synchronous trigger?

[VitorFerreiraIO]

Hi All,

In the IntegrationHub, are there any other triggers beside the trigger "Rest API - Asynchronous"? Is there a trigger that allows for a synchronous call, so that I can process the request and build an appropriate response (e.g.: receive request, create incident and add the incident number in the response, and/or validate if the requests had the required input)?

For context:
I am currently investigating the capabilities of the IntegrationHub to see if it would be best for my organization to start using it instead the traditional REST Messages/ Scripted REST API's, but to me it seems a big oversight if it only allows for asynchronous calls, I have installed the ServiceNow IntegrationHub Enterprise Pack Installer (in my PDI and company DEV environment), so I assume either I am missing something, or IntegrationHub does not support Synchronous calls.

Side question: in my instance, contrary to what I see in the documentation there is no mandatory checkbox in the Trigger for the Body, did it change with Vancouver or am I missing an additional application/plugin? I have activated the ServiceNow IntegrationHub Enterprise Pack Installer.

[ARANI]

Hi,

Did you get any help on this? A way to send an appropriate response?

Even for me I am unable to see the mandatory checkboxes on the trigger response body.

[VitorFerreiraIO]

Hi Arani,

No, I was not able to setup synchronous calls within the Integration Hub, so I ended up using Scripted Rest API.