Intermittent errors on change form

[maddamsetti]

Hello Community,

some time when i open change request in form view I am getting error messages on form however these are not reproducible.

Error Messages :

Rule entry under cmdb_cl_power_eq identifier using non-existent table is ignored during identification!

Rule entry under cmdb_ci_appl identifier using non-existent table is ignored during intification!

Rule entry under cmdb_ci_network_function_instance identifier using non-existent table is ignored during identification!

Could you please help me with the root cause Why I am getting this.

[Kieran Anson]

With this being intermittent, are you perhaps looking at the CMDB or something relating to IRE prior to navigating to the change form?

I've seen delayed UI messages showing on subsequent pages. The issue is triggered by the following script being called, which is largely only called by viewing the cmdb_identifier table

new IdentificationRuleValidator().validate();

You could fix this by resolving the issues with those identification rules