Introduction to the Content Management System

Not applicable

The Service-now.com Content Management System (CMS) is designed to provide a b2c interface between the IT department and the user community. Rich in functionality, the CMS uses a familiar interface while integrating with the existing Sevice-now.com implementation. Robust style and customization options allow easy corporate branding and standards-based building blocks designed for use by non-programmers. This session will provide an overview of the CMS and focus on the Pioneer Natural Resources and Queensland Transport deployments.

29 REPLIES 29

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Some people had asked me for some screenshots our Service Catalog through the CMS, so I've attached a few here.


Thanks for the screenshots!


Do you have the "Pioneer, IT Service Catalog" page loaded some where.

I am new to Content Management and would like to minic that page.


It's not loaded anywhere but our instances, so you wouldn't be able to get "under the hood", but if you have some specific requests I can give you some of the layouts, content blocks, etc.