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ServiceNow Meraki Webhook Help

Has anyone setup the Meraki webhooks for ServiceNow?  We have the Service Graph Connector setup in our instance and pulling in devices.  That is working fine, but when we try to setup a webhook HTTPS receiver in the Meraki Dashboard, it just fails wh...

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Live Agent presence reporting

We have recently implemented live chat and one of the things our team leaders want is a day to day report with the duration each agent spends in each state. I think they will, in future, want to see how long each queue was "manned" during the open ho...

Resolved! Configuring Outlook Actionable Messages for Survey

I have been trying to configure OAM - Outlook Actionable messages to send a Notification with the Survey embedded. Ive seen several posts but none really resolve or show full solution. I have created a survey with basic trigger for testing and checke...

Jaz_M by Tera Expert
  • 7576 Views
  • 15 replies
  • 10 helpfuls

Disabling MFA

I Have configured OKTA as identity provider for SSO and done AD Integration for User Provisioning. on Prod instance. My configurations are working for Pre-prod and Dev instance but failing on Prod as on Prod MFA is configured and it is conflicting wi...

Resolved! Global Search option

Hello Team, How can an user has option for Global Search? What kind of Role is required? Is that a licensed role?If not what are the steps to provide Global Access to an user? Please help. Thanks.  

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RM10 by Tera Contributor
  • 369 Views
  • 3 replies
  • 1 helpfuls

User form activity fields in playbook

HiIn user form activity can we show more no.of fields. In the ui it's showing form for less no.of fields If there are more than 10 fields then if we 're choosing mark complete then form is showing can we show form without clicking mark complete

Vedavalli by Tera Contributor
  • 130 Views
  • 1 replies
  • 0 helpfuls