Hi All,We have a requirement to create a graphical representation(bar graph) of the response and resolution SLA's. Please let us know if someone has done this before with the steps to replicate the same. Any help is much appreciated. We are seeking f...
I can't figure out why this is happening. But the issue is this, when using AI Search on a portal, for example Employee Center we can add Search Sources which is supposed to generate Tabs on the search result page. But alas, no tabs are created. Edit...
Actually we are created one custom table . For the "flow designer" flow trigger conditions we had specified for (create or update) on the custom table. Please suggest some where i can verify the logs why this is flow is not able to execute.
Hello , Can You give me brief about Decision Table. It will help me.
Hi Community, our team just developed contextual search for record producers in our dev instance and deployed up into our test instance. Everything is working perfecting in dev, but in test, none of the service portal searches work. We've checked se...
I'm new to IntegrationHub and I'm trying to test the Microsoft AD spoke in my PDI. I've activated the ServiceNow IntegrationHub Installer plugin and the ServiceNow IntegrationHub Professional Pack Installer plugin on the developer site and I received...
Hi All,Please help I am looking to add a cc box in an email notification but I can't seem to locate how to do this. I see a bunch of things in the community but it appears that it all involves scripting. Is there anyway around this?Thanks!
I have been playing with Playbooks and Process Automation Designer to demonstrate its capabilities, and for the most part, I'm satisfied with what is possible. However, there is one major issue. I have been trying to use the Collect User Data activit...
We recently had a clone in one of our instances called Test instance, and in that instance were a few Automated Test cases(ATF) that were to be moved to next Stage instance, after clone they were gone as they weren't backed up properly. Only the back...
I have my source instance where I had setup all my custom flows, custom subflows, custom actions and some custom tables and fields. However, I had recorded all of those in the Default Global update set. Later, I moved all the records in the default u...
Hi @Alex Coope - SN ,First, thank you for your post on enabling translation for the portal—it was incredibly helpful!We’re currently facing a major localization challenge in the HRSD module, specifically with Journeys used for onboarding and employee...
Today we will explore a method I've recently developed while looking over the Network Requests generated while a flow is loaded in Flow Designer.After a long research through the tables that "make" a flow , I've realised there is no way you can actua...
Hi everyone, Has anyone been able to add variable formatter on the configurable workspace view? This is a record producer on custom table and I am trying to add 'com_glideapp_questionset_default_question_editor' formatter.Working fine in core UI but ...
Hi All,Could you please let me know what is document management system in ServiceNow,i have asked to manage all the emails , PDF coming from particular email address to be managed using Document management system i have no idea about this module and ...
Hi All,I have a requirement where I need to create child tasks on a record, based on the number of attachments in an email.Eg-So if the email has 4 attachments, the parent record should have 4 child tasks.Any inputs on how this can be done. thanks!
