Is a wait for condition of approval = approved required when using the Ask for Approval action?

Lon Landry4
Mega Sage

Flow designer question.

Is a wait for condition of approval = approved required when using the Ask for Approval action?

I seem to have differing results on whether needed or not.

Following the approval action is If flow logic for rejection.

Will the system automatically wait for approval to be approved before continuing the flow actions?

Thanks for your time,

Lon

1 ACCEPTED SOLUTION

Basheer
Mega Sage

Hi @Lon Landry4 

Every Ask for Approval action needs an Approve rule and a Reject rule or an Approve or Reject rule to ensure that the action returns the expected Approval State.

Refer this : https://developer.servicenow.com/dev.do?_escaped_fragment_=/learn/learning-plans/rome/new_to_service....

 

Will the system automatically wait for approval to be approved before continuing the flow actions? Yes.

 

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

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5 REPLIES 5

mohcine elbah
Tera Contributor

Currently there is no wait box for the Ask for approval action