Is it possible for a user group to have multiple parents user groups?

[Willt1]

I'm trying to create a user group that has visibility into multiple other groups (about 20). 

I found that the parent-child group relationship function worked perfectly for my use-case, but as of right now I can only assign one parent. Is it possible to add additional parents to this user group, or is it only a 1 to 1 relationship.

Thanks.

[Allen Andreas]

Hi,

A group can only have 1 parent, but the overall parent can be a parent to many children.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Allen Andreas]

Hi,

I'm glad you found the correct answer that worked for you.

I feel I covered this above in my response, but if the additional parent field is what you ended up doing, feel free to let us know.

Thanks!

[John Zhang1 · Accepted solution]

ServiceNow OOB only 1:1 relationship for parent and child, but if your business requires the child can have more than 1 parent you can add customized parent field.

We had the similar use case for our last year HRSD project.  HR client wanted more than 2 parent fields for their groups based on their organization model.   Therefore we create additional parent field using "List" type so the user can add more parent as they need. 

[dharam743]

Hi John, I have a similar requirement but It's not working to share Dashboard and Reports.
for Example: Group A have a parents Group B (With OOB Parent field) - now If I share my Dashboard to Group B, It's also accessible to member of group A.
But, if same way Group A have two parents Group B and Group C (With Custom Parent field) - now If I share my Dashboard to Group B or Group C, It's not also accessible to member of group A.

If you understand the problem and have any solution, please reply.