Is it possible to duplicate a Knowledge Base?

[Suzanne Vinson]

One my customers would like to split their knowledge base into two knowledge bases; however they have an extensive list of Categories and subCategories that are assigned to the articles. They do not want to recreate all the Categories and subCategories and reassign them (due to time restrictions). 

Thanks!

[Varsha21]

Hi

could you elaborate with example?

thanks

[Sushant Kadam1]

Hi

Please refer below link. This might be helpful.

https://community.servicenow.com/community?id=community_question&sys_id=fb948fa9dbd8dbc01dcaf3231f96...

Thanx.

[asifnoor]

Hi,

You can write a script to populate the categories and subcategories in the new KB.

[Sarup Paul]

Hi Suzanne

We don't have any OOB features for KB duplication. It's not a good practice to have duplicate articles or categories. Could you please share the use case details?

Thanks

Sarup