Hi, I am not sure if this is the correct forum for the following Q. Has anyone created a single score report with custom columns? If yes can you please share how did you manage it, please? I know that I can get customized columns via the "cog" but I ...
Hello everyone,I am trying to create a UI Macro, which when clicked opens a window showing the list of Configuration Items assigned to the user in the Caller field. When clicking on the CI, this would then populate the CI field on the incident form. ...
Can someone explain the difference between the following functions in the GlideDateTime API? I'm failing to understand how timezones play a part in day, month or year adjustments. I've run some background scripts to try and see if there is any differ...
Is there a way to retrieve the columns Assigned to, and Assignment group from task (sc_task) table from the Reports when my target table is RITM (sys_req_item)?
I have Created one variable which is select box type.Once I select an option from select box, then only other variables should be seen.can someone help?
Hi SN Community, SOAP integration I am pulling the attachments from thirdparty system using soap integration and wanted to insert in sys_attachment table. I am trying the below code to decode the blob and trying to insert using GlideSysAttachment AP...
Hello, I am trying to go to OOB again with the prefix of the HR Case (sn_hr_core_case) table. If I change the prefix from 'HRD' to 'HRC' I am getting the following error message: "The prefix HRC collides with the prefix of an existing record". I am s...
Hi all, I want to delete the the attachment on data source after 10 minutes when records get created. How can we achieve it? I am creating some records in a custom table using import set. I am attaching a CSV file on the data source. I am trying to...
I have a weird issue I'm wondering if someone can help me with. I'm unable to select the User [sys_user] table from any Table Name dropdowns. See attached screenshots. One screenshot is trying to create a business rule on User [sys_user] in our TEST ...
Kind of a basic question here: I would like to build a simple employee check-in application where users mark their presence for each day in a given week and these records are then sent to back office for further processing. The entry of records will...
I need to create a REST message to retrieve Out Of Office details from Azure/O365.Previously we used a SOAP message to Exchange Web Services which worked, until MS deprecated the Basic Authentication method and now need OAuth. Requirements/Steps:1) R...
Hi, I have the mapping below which maps location field from AD to the location.name field in servicenow (sys_user table). But, when I try to do the mapping below to map Street from AD to location.street from sys_user table in servicenow, I get the...
How do I Omit Filter based on View? The code below does not work, but shows what I want to achieve.
We have a scenario where price is stored in a sepcific table, and on the cataog item we have a requirement to multi sect the options. So, we used list collector but need to understand how we can populate the price dynamycally from the selction. We us...
I am looking for guidance on making a decision- modify / customize current Knowledge base- create new knowledge base A resource stated (without supporting documentation) that ServiceNow recommends one KB for all IT. Well ... that doesn't work well f...
