Is it possible to get deleted project tasks back?

[nicholar]

A user deleted a project and consequently all of its child project tasks. I undeleted the project record but it did not bring back the project tasks. Is there a way to get those tasks back?

[SanjivMeher · Accepted solution]

I just tested, If i delete individual project task, it stores the record in Deleted Records.

But if I delete a Project, it will also delete its related items using cascade deletion. It captures Cost Plan etc in the deleted Record. But it doesn't show the Project task records deleted. Looks like a ServiceNow Bug. You should raise a HI ticket

[nicholar]

Thank you Sanjiv. I'll open a ticket with HI.

[Stace Graham]

I know this is old, but seems to still be an issue. I found that if you have a clone of your instance (I use staging) then you can export each task record from the clone to XML and then import them into production. The sys_ID matches and it updates the proper table. You will need to go through this https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/development-best-practices/task/t_ImportARecordAsXMLData.html. They will only be as good as the last clone date, but it works.

[mark_petras]

Was support ever able to provide you with a fix for this?