Is it possible to get deleted project tasks back?

nicholar · ‎08-09-2018

A user deleted a project and consequently all of its child project tasks. I undeleted the project record but it did not bring back the project tasks. Is there a way to get those tasks back?

SanjivMeher · ‎08-09-2018

I just tested, If i delete individual project task, it stores the record in Deleted Records.

But if I delete a Project, it will also delete its related items using cascade deletion. It captures Cost Plan etc in the deleted Record. But it doesn't show the Project task records deleted. Looks like a ServiceNow Bug. You should raise a HI ticket

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Abhinay Erra · ‎08-09-2018

If the table is being audited, then you can restore them from deleted records table. Go to Deleted Records module

SanjivMeher · ‎08-09-2018

Both Project and Project task should be in the System Definition->Deleted Record. You need to restore both Project as well as tasks

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sachin_namjoshi · ‎08-09-2018

Hi,

You can undelete project tasks also since pm_project_task table is audited.

Follow below steps

1.System Definition --> Deleted Records

2.Select project task records from list and click on undelete records in list button.

Regards,

Sachin

nicholar · ‎08-09-2018

I found the Project in the Deleted Records, however I did not see any of the project tasks there. I have the project back but non of the project tasks (which are what I really need back)