Is it possible to separate announcement widgets in the service portal?

[fujiwara2]

I would like to prepare two announcement widgets on the service portal and divide the contents to be displayed according to the contents.

For example, create a category field in the announcements table.
Use this category field to separate announcements.

Create the following widget on the service portal.
(Widget that duplicates the announcements widget)
・Operational status
・News
I want the "Operation Status" widget to display only the records whose category is Operation Status, and the "News" widget to display only the records whose category is News.

Is this possible?
please tell me.

[Allen Andreas · Accepted solution]

Hello,

Yes, in the custom widget you've created that could be a copy of the out of box announcements widget, you'd need to add appropriate server code, for example, to query that table (announcements) and filter for that specific category which relates to that specific widget focus.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[fujiwara2]

Thank you very much.

[Allen Andreas]

Hi,

You're welcome 🙂

If my reply also helped guide you Correctly, please also mark it as Correct.

Thanks and take care!