Is it possible to use data certification for non-cmdb tables?

gunnergraves
Giga Expert

Hello,

Our organization uses Assignment Lookup tables to keep track of how CI's route to different support groups and what level of support they are currently with.   We were interested in using the Data Certification tasks to ask our process owners to verify the data in these tables on a regular basis.   Is it possible to use the data certification on non-cmdb tables?  

Thanks,
Gunner

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philmurray
Tera Contributor

Yes it is possible, you could theoretically use any table.   We use Data Certification to validate ServiceNow groups and roles which we regard as having elevated privileges, the owners get sent a list of members of each group and the pass (keep access) or fail (remove access) them.   You set it up in the same way but select the table you want - we use Group Member (sys_user_grmember) and we use the schedule function to send this out every 6 months.


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16 REPLIES 16

LK11
Mega Expert

I am trying to use for group members as well however when I pass or fail a member, that member is disappearing from the list.  What do I need to do to keep the entire members list until the certification is done for all members.

Please see the new thread that I started,

https://community.servicenow.com/community?id=community_question&sys_id=5cb93f06db31b340fff8a345ca96...

Thanks

Laya

Just click on Show All Records at the right.