Is there a minimum number of characters for a keyword in meta field?

[Rian Santos]

I tried using 2 letter keywords in meta field and it does not seem to return the article I tagged. 3 letter keywords worked just fine. Is this a system setting? Or is there a 3 letter minimum for singular keyword tags in meta field?

Thank you.

[shruti_tyagi]

Hi Ronaldo,

Are these characters are digit or letters? Just want to confirm? If they are digit we dont text index 2-digit number by default.

Also please check in stop word table to make sure these letters are not listed as stop words:

https://instance_name.service-now.com/ts_stop_list.do?sysparm_query=

Thanks

Shruti

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[Rian Santos]

Hello, I used letters such as: KB, KM, VL, HR - those did not work. Can't also seem to view the link provided. https://instance_name.service-now.com/ts_stop_list.do?sysparm_query=

[shruti_tyagi]

Hi Ronald,

Weird I tried to test it in my OOB instance and it worked for two letters:

I pasted the link from my instance you need to add your instance name in the link:

https://instance_name.service-now.com/ts_stop_list.do?sysparm_query=

Or you can find stop word table under:

And check in Word column if these letters are in this table. If yes delete it.

Shruti