Is there a proper way to check the usage of Agent workspace and Now mobile app?

Suggy · ‎06-03-2022

I want to know how many users are using Now mobile app and agent workspace. Is there an easy and proper way to check this?

Suggy · ‎06-06-2022

Hi @Sumanth Dosapati I just opened Agent workspace, updated an Incident. Then checked ua_app_usage.LIST, but no entries were created against my name.

Is there any filter criteria to have entries created in that table?

View solution in original post

SumanthDosapati · ‎06-08-2022

Looks like you marked your own answer as correct instead of mine 🙂

Enabler · ‎05-23-2023

What to do so that it work for any workspaces.