Attach Workflow to Order Guide
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‎02-06-2019 06:00 AM
I want to add a workflow to an order guide. I can attach them to the individual items in the order guide as well but I prefer having one master workflow that will create tasks based on the items in the cart. Some are dependent on another and it would make it easier to do it on the order guide instead of the individual items, especially if certain items in the order guide require a different item to be completed first. I have searched on this matter over the last week and found solutions that didn't work. I'm hoping that over the last year (the newest article I found to ask a similar question) people have found alternative solutions to this issue.
Anyway, I have tried the solution In this article, adding a workflow to the sc_request table but wasn't able to add the workflow to the order guide as it wasn't selectable in the workflow selector. Putting it on the catalog item table allows me to select the workflow but then the order guide workflow doesn't fire.
Thanks for your help in advance.
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Workflow

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‎02-07-2019 09:35 AM
Hi,
The Request Workflow is running, because a request comes out of the order guide. So just an idea: you could create a branch in that workflow that handles your specifics.
Regards
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‎02-07-2019 10:01 AM
Hmm, that's a good idea. My concern with it is that the single workflow would get pretty unwieldy after awhile and the loss of being able to create catalog tasks.
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‎05-23-2023 04:31 PM
I'm sure this is too late to help you but you can create catalog tasks on requests, and you can use a create-catalog-task workflow activity in a workflow based on sc_request.
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‎02-11-2019 02:59 AM
Workflows assigned to the sc_request table will fire if their conditions are met. You need to check the Order value and the condition. There is at least 1 other workflow that is OOB and attached to sc_request that will run unless you have a lower Order value. All cat items generate a request (sc_request) as well as ritm (sc_req_item). It is just a question of setting the condition for it to run.
You may not be able to attach the workflow directly to the order guide because it is out of scope, but attaching it will not prevent another workflow from running anyway.
The problem I am having, is getting the order guide workflow to only run with the specific order guide and not all cat items as well. But I am not trying to hijack your question. Good luck in getting it working.