Issue with filter/condition AND Short Desription DOES NOT CONTAIN abc OR Short Description DOES NOT

[Jozef Hegedus]

Hello,

There is a requirement where we need to make a filter ....AND Short Desription DOES NOT CONTAIN abc OR Short Description DOES NOT CONTAIN zyx. As soon as I add that OR, that entire AND part will stop to work.

I also Tested on PDI with short_descriptionNOT LIKEcomplexity^ORshort_descriptionNOT LIKEimbalance I get 163 results and with short_descriptionNOT LIKEcomplexity I get 134 results. This is simple filter on the incident list.

Am I not getting about of A AND (B OR C) works? 🙂 

The behavior is the same On Vancouver on Washington DC Patch 3

[Brad Bowman · Accepted solution]

This is basically the same as not equal / != / <>.  Logically, whenever you have 2 negative conditions AND must be used since in this case the short description will always not contain one thing OR not contain the other.  Try adding both short description filters with an AND to see if that returns the expected results.