Issues with gr.isActionAborted()

[kyrresc]

Hello,

I am having issues with gr.isActionAborted(). Even though my update does NOT go through, gr.isActionAborted() returns false. Weirdly, when logging gr.update(), it returns null... I logged it like this. This code snippet is placed within an if-statement checking that grTask.isValidRecord()

grTask.update();
gs.info("grTask: " + grTask.update());
gs.info("is action aborted?" + grTask.isActionAborted());

[Ankur Bawiskar]

Hi,

please share complete script

Regards
Ankur

[kyrresc]

var task_id = this.getParameter('sysparm_task_id') + '';
		var billing_type = this.getParameter('sysparm_billing_type') + '';
		var billable = this.getParameter("sysparm_billable") + '';
		var billing_reference_1 = this.getParameter("sysparm_billing_reference_1") + '';
		var billing_reference_2 = this.getParameter("sysparm_billing_reference_2") + '';
		var billing_reference_3 = this.getParameter("sysparm_billing_reference_3") + '';
		var chg_task_type = this.getParameter("sysparm_chg_task_type") + '';
		
		gs.log('server - update task: ' + task_id);
		gs.log('server - update billing type: ' + billing_type);
		
		var bSuccess = true;
		var grTask = new GlideRecord('task');
		grTask.get(task_id);
		if(grTask.isValidRecord()){
			if (grTask.getValue("sys_class_name") == "incident" || grTask.getValue("sys_class_name") == "sc_req_item") {
				grTask.setValue('u_billable_task',billable);
			} 
			else if (grTask.getValue("sys_class_name") == "change_task") {
				grTask.setValue("u_billing_type_task",billing_type);
			}
			else if (grTask.getValue("sys_class_name") == "change_request") {
				grTask.setValue("u_billing_reference_1",billing_reference_1);
				grTask.setValue("u_billing_reference_2",billing_reference_2);
				grTask.setValue("u_billing_reference_3",billing_reference_3);
				if (chg_task_type == "standard" || chg_task_type == "standard_tasks") {
					grTask.setValue("u_billing_type_task", billing_type);
				}
				else {
					grTask.setValue("u_billable_task",billable);
				}
			}
			gs.info("is action aborted?" + grTask.isActionAborted());
			grTask.update();
			gs.info("grTask: " + grTask.update());
			gs.info("is action aborted?" + grTask.isActionAborted());
			if(grTask.isActionAborted()){
				bSuccess = false;
			}
			}
		gs.log('server - returning: ' + bSuccess);

[asifnoor]

Hi,

isActionAborted returns false which means your grTask update is working fine.

If it returns true, then it means that your operation is aborted.

[Ankur Bawiskar]

Did you check record got successfully updated or not?

if it gets updated properly it means that function would return false

if record not gets updated then that function would return true

Did you check any before update BR is restricting the update operation?

Regards
Ankur