How to do scheduled job to run twice in a month?
How to do scheduled job to run twice in a month?
Forum Posts
How user with a role can access system property, system property have also defined same read/write role
We are facing issue on below scenario. A user with atf roles(test, admin) can't access system property even though at system property level roles are assigned to user. 1. We have created system property, and given read write role to atf roles 2. C...
How do I view a completed schedule job ?
I am trying to back trace a change done to a CI by "system" user. This typically corresponds to a scheduled job. Where do I look for past executions for any job for a given date ?
Resolved! Issue with SSO - Could not validate SAMLResponse for esignature only
We are trying to configure SSO using OKTA. We have configured the IDP and everyone can login without issue. However, when we try to e-sign the following happens: -The window pops up to enter okta credentials -I login and am redirected to a "login com...
Resolved! UI policy vs. ACL
I will give ITIL role wirte authority by using the ACL in the impact field of the incident table. ACL： incident.None write ITIL incident.impact write ITIL Also, I will give ADMIN role write authority by using the UI policy (writing Scripts) in...
How to insert a hyperlink that points to a network installation from a kb article?
I have tried using the Hyperlink button in the WYSIWYG with several different options including file://servername/path/..., file://///servername\path\.... and just typing //servername/path.... I have also tried modifying the HTML. If you copy and ...
Resolved! Send invitations to users who not answered first send out - OOTB?
Looking for an out of the box solution to resend invitations to users assigned for a specific survey in ServiceNow. I have all my users in a group that should take a survey, but after the first notifications are sent out I would like to send a remind...
How to read file from mid server and create table row attachment
Ok, currently I'm facing the following scenario: For a ONE TIME migration (i.e. no schedules, no action triggers, etc) I need to attach 20000 files to an already existing table. Due to high security settings within the virtual environment it's impos...
Resolved! Reduce space between containers in Service Portal
Hi there,I am trying to achieve a specific design for our Service Portal using the background color of containers, but the default vertical spacing between them is messing up the look. I can't seem to find the right place to apply a style that will a...
Restrict filters according to roles
how to restrict filters to visible to some user according to their roles
Resolved! Display only form with fields
I have a requirement to create a form where it will have a user id field and a multi-line text box to populate user details from LDAP. Initially I though to create a table and add this fields to it but there is no need to add any records in the table...
Add url link on a label field in the service catalogue
Hi,I'm trying to do add a URL to a website on a label field in a variabel set on a requested item (service catalogue), but i can't seem to make it show in the service portal.Type is Label, and i've added a question and a name, then you have the html ...
Resolved! Map to field not working from Record Producer
I'm trying to get our users to pick from a selection of CI's via a Record Producer and then transfer the selected CI onto the CI field in an incident I have my variable configured as below, but no value passes into it. I've also tried naming my vari...
Resolved! pass variables to workflow
I'm trying to pass variables from a record producer to a workflow that I'm kicking off via the script. Here is the script I'm running. (function() { current.short_description = "CCS Release " + producer.name; var vars = getVars(); gs.log(...
Mandatory on Checkboxes in Service Portal
Hi allI am having an issue with mandatory checkbox. In Jarkata we have format belowLabel (mandatory if no checkbox is selected)checkbox1checkbox2checkbox3In Service Portal, I can't make the same feature happen. I had considered the onsubmit client sc...
