Javascript on advanced reference qualifier doesn't work by using Business Rule "GetGroupFilter"

[John91]

Hi all,

I'd like to filter "assigned group" with Business Rule "GetGroupFilter" not to be seen the groups of the other group type by controlling with roles.
I set the script below to advanced reference qualifier in the record of "assigned group" (task table) of Dictionary Entry, but it doesn't work.

javascript: if (gs.hasRole("roleA")) {global.GetGroupFilter("typeA");} else if (gs.hasRole("roleB")) {global.GetGroupFilter("typeB");}

I tried creating "Dynamic Filter Option" record and wrote the above script to set it to dynamic reference qualifier, then it worked.

However, actually I want to use this script to the record of "assigned group" (sn_customerservice_case table) with override.
In the override record, there is no "dynamic" field so I can't set the "Dynamic Filter Option".

Please give me any good idea.

Thanks!

[Hitoshi Ozawa]

Hi John,

Business rule is often used to update tables. It will be necessary to copy the function and create a Script Include to use it in reference qualifier.

Similar question in below. Check Chuck's reply.

https://community.servicenow.com/community?id=community_question&sys_id=533ac3a9db5cdbc01dcaf3231f96...

[John91]

Hi Hitoshi,

Thanks for your quick reply.

I tried copying  this Business Rule in the same table, but it doesn't work.
I can't get it.

Anyway, I copied that to Script Include, but neither does it work.

I may not understand how to convert to Script Include, then I will try again.
If this try won't go well, I will reply. 

Thanks,

[Hitoshi Ozawa]

My bad.

I've misread the question.

[Akash Rajprohit]

Hi John, Business rule is often used to update tables. It will be necessary to copy the function and create a Script Include to use it in reference qualifier. Similar question in below. Check Chuck's reply. https://community.servicenow.com/community?id=community_question&sys_id=533ac3a9db5cdbc01dcaf3231f961999