KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.

skkkk · ‎03-21-2017

Alikutty A · ‎03-23-2017

This is done, Please test and let me know.

Steps to test

1) Create a new article and submit it. (Do not enter Published date now)

2) Click on publish button to publish the article. This will populate the published date and Valid To dates (Valid to is Published date + 1 year)

3) Try to change valid to > 1 year, you will get an error and user cannot change it.

Business rules

Set Valid To Upon Publish

(function executeRule(current, previous /*null when async*/) {

// Add your code here

var publishedDate = new GlideDateTime(current.published.getDisplayValue());

publishedDate.addYears(1);

current.valid_to = publishedDate.getDate();

})(current, previous);

Check Valid To

(function executeRule(current, previous /*null when async*/){

// Add your code here

var validDate = new GlideDateTime(current.valid_to.getDisplayValue());

var publishedDate = new GlideDateTime(current.published.getDisplayValue());

publishedDate.addYears(1);

if(validDate > publishedDate){

gs.addInfoMessage("You cannot select this date as Valid to");

current.valid_to = previous.valid_to;

current.setAbortAction(true);

}

})(current, previous);

If this has answered your question, please mark my response as correct answer.

Thanks

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View solution in original post

skkkk · ‎03-22-2017

done the same , its not working ..

Alikutty A · ‎03-22-2017

The same code is working in my oob instance, not sure what is wrong now. Are you using a developer instance?

Thanks

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skkkk · ‎03-23-2017

yes using Genva version ..

Alikutty A · ‎03-23-2017

Can you add me in your developer instance an admin user and share the details so I can check?

Thanks

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skkkk · ‎03-23-2017

admin - qwer@123

https://dev20281.service-now.com/nav_to.do