Key Management

[Lawrence Jeyara]

Hi,

When I search in my dev ServiceNow instance, I am not able to find any options for Key Management. However, I watched this ServiceNow Demo: TechNow Ep 89 | Navigating Encryption Options - YouTube if you go directly to minute:second(27:46), there is a demo of Key management. I don't see this "Key Management" option shown in the demo in my dev instance. I have installed almost all the encryption plugins available there(Encryption core, support, Mobile edge encryption etc.) Do I have to purchase a column level encryption subscription to see this option? Any help will be much appreciated

Thanks,

Lawrence.

[Community Alums]

Hi @Lawrence Jeyaraj ,

"The Developer Program no longer monitors the community for Personal Developer Instance (PDI)-related issues. To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button."

Also see:
https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bcbc9

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Lawrence Jeyara]

Thank you Sandeep but this just a question not a feedback. I see the same issue in my corporate instance as well where I am an admin. 

[Jeff Currier]

Lawrence,

Do you see the "Key Management Admin" option under system security?  You may need the security Admin role.  In Key Management Admin, add your user and then you should see the full menu for Key Management.

-Jeff

[Maik Skoddow]

Thanks for that hint!