Knowledge Articles Not Displaying

[amacqueen]

When we do a search in our Knowledge Base results are returned based on the meta data contained in the article however when the link is clicked nothing is displayed, also when the link to show all articles i the topic is clicked it displays all the KB articles in the same topic but similarly selecting the same link doesn't show the article.

This behaviour is not consistent, some articles do display whilst others don't, however the same article does display in our DEV instance.

Anyone know where I might begin to look why they aren't displaying?

[davida_hughes]

Are you still having this issue? If so, can you please post a picture? Also, are those articles public?

[amacqueen]

We have fixed it Davida, thanks

[JasonLin]

Can you share how do you fix these knowledge links in global text search displaying blank pages? We have the similar problem as well. Thanks.

[mike_bush]

Angus - we need to know what you did to fix this! I have exactly the same symptoms on Eureka - TEST system will not show article contents when index links are clicked - DEV system (should be identical) will show them!