Knowledge Articles Not Displaying
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‎12-30-2010 06:15 AM
When we do a search in our Knowledge Base results are returned based on the meta data contained in the article however when the link is clicked nothing is displayed, also when the link to show all articles i the topic is clicked it displays all the KB articles in the same topic but similarly selecting the same link doesn't show the article.
This behaviour is not consistent, some articles do display whilst others don't, however the same article does display in our DEV instance.
Anyone know where I might begin to look why they aren't displaying?
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Knowledge Management
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‎05-22-2015 03:22 AM
I wish I could remember Mike, I will have a think and post back if i can remember
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‎05-22-2015 03:37 AM
Thanks Angus.
Don't worry too much — I have diagnosed my problem — I had a page "corrupted" during transfer DEV-TEST (dropzone 10 appeared to have a content block but the pointer was "detached" ) — rather worrying if you STILL can't rely on Update Sets at Eureka!
I had to edit the page to put the block back — ok now (apart from nervous worrying about how many more pages are "corrupt")
